Aftermarket and Reverse Logistics Services

Spare parts management 

Optimizing your spare parts supply chain through intelligent network design, agile warehousing, and seamless transportation execution.

• Network design
• Warehousing and distribution: Streamlined processes for efficient spare parts warehousing and distribution
• Cross dock operations
• Transportation planning and execution

Reverse Logistics

Maximize product lifecycle and minimize waste with our end-to-end reverse logistics, repair, and asset management solutions tailored for sustainable value recovery.

• Return logistics: C2B and B2B Pick up direct or via PUDO, RMA management and transport.  
• Return processing: Quality Control, Testing, Warranty Verification, and Sorting to decide on Repairing, Refurbishing, or Recycling the item. 
• Repair: Light repair regarding customer specification to increase lifespan 
• Asset Management: Developing, operating, maintaining, upgrading, and disposing of assets in the most cost-effective way 
• Refurbishment and reconditioning: Specialized services for refurbishing and reconditioning products to extend their lifecycle 

Recycling logistics 

Supporting your circular economy goals with safe collection, expert diagnostics and responsible recovery and transport of waste and valuable components.

• Collection (Dangerous goods or/and waste) ​ 
• Diagnostic / assessment​ 
• Disassembly and component recovery ​ 
• Repacking and Consolidation​ 
• Consolidated Transport to recycling unit (standard/ Dangerous goods or waste transportation) 

Compliance, Regulatory & Technology Expertise

Enhance reverse logistics performance and ensure regulatory alignment with our deep compliance expertise and smart technology integration.

Compliance and regulatory expertise in navigating and adhering to industry-specific regulations and compliance standards in reverse logistics

Technology integration: Integration of advanced technologies, such as IoT and data analytics, to optimize reverse logistics processes and enhance decision-making  

Responsive services and customer support 

Delivering fast, reliable support across the aftermarket journey; from urgent spare part delivery and warranty claims to seamless returns and customer service.

• Spare part management : Quick response and delivery for urgent orders (Rush order, Vehicle on road (VOR)
• Returns management: Seamless handling of returns from dealers, suppliers, shops, and end consumers
• Warranty Management for Parts and Products: Expertise in managing warranty claims and efficient scrapping processes
• Call center services: Providing exceptional customer support with claims administration 
• Visibility and reporting